How to Report a Cybercrime in Dubai Online: A Step-by-Step Guide

In the digital age, cybercrimes are an unfortunate reality for many individuals and businesses. From phishing attempts to hacking and online fraud, the threats are varied and evolving. If you find yourself a victim of a cybercrime in Dubai, it’s crucial to know how to report it efficiently and securely. This article provides a straightforward guide to help you navigate the process of reporting a cybercrime in Dubai online.

Identify the Incident

The first step in addressing a cybercrime is to recognize that you’ve been targeted. Whether it’s unauthorized access to your personal information, receiving phishing emails, or falling prey to an online scam, identifying the crime is the initial move towards resolution.

Gather Information

Once you’ve identified the incident, compile all relevant details. This includes dates, times, screenshots, or any correspondence related to the crime. The more information you have, the better equipped the authorities will be to assist you.

Secure Your Systems

If you suspect that your computer or device has been compromised, immediately disconnect it from the internet. This prevents further damage and protects your data. It’s also advisable to seek professional help to secure your systems and prevent future breaches.

Report to the Authorities

Dubai Police offers a dedicated self-service platform for reporting cybercrimes, accessible through the eCrime website. Here’s how to use it:

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Step 1: Complaint Type Selection

Upon accessing the platform, you’ll need to select the type of complaint, distinguishing between personal and private entity reports.

Step 2: Personal Details

If you possess an Emirates ID, enter the number. For those on a visit visa, select the “No” option when asked about identity verification. You’ll then be prompted to provide comprehensive personal details, including your full name, nationality, date of birth, passport number, and address.

Step 3: Contact Information

In the “How can we reach you?” section, enter your mobile number and address. This ensures that the authorities can contact you for further information or updates regarding your report.

Step 4: Complaint Details

Describe your complaint concisely within a 2000 character limit. Specify your relationship with the accused, if any, and attach any relevant files (PDF, DOC, DOCX, XLSX, JPG, JPEG, PNG) to support your claim. Note the file size limits: 2 MB for documents and 5 MB for images.

Step 5: Accused Details

Click on the “Details of the accused” section to enter information about the accused, including their full name, nationality, gender, presence in the UAE, and contact number if available. Then, click “Add Accused.”

Step 6: Financial Losses

If you’ve incurred financial losses, select “Yes” and detail the actual loss amount, approximate possible loss, and payment method.

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Step 7: Submission

Review your information, agree to the terms, and submit your report.


Besides the eCrime website, you can report cybercrimes at the nearest police station or call 999 for immediate assistance.


Reporting a cybercrime promptly and accurately can significantly aid in its resolution and potentially prevent further victims. Dubai Police’s eCrime platform simplifies the process, ensuring that residents and visitors can secure their digital lives with confidence. By following these steps, you contribute to a safer online community in Dubai.